HireCX — Hire Your Global AI Customer Service Team
HireCX is an AI-native customer service platform. Instead of configuring software,
you hire a team of AI support agents in minutes: choose an industry template, set goals
and boundaries, upload your knowledge base, and your AI support team goes live. No engineers
and no per-seat fees — you pay only for the messages your team handles, from a prepaid wallet.
How HireCX works
- Pick your industry, your team is ready. Pre-built templates include
ready-made personas, goals, boundaries and escalation rules.
- A team your customers actually meet. Multiple customer-facing personas —
each with its own name, avatar and tone — backed by one AI core, one knowledge base and one wallet.
- Test your team before they go live. A trial shift simulates real
conversations and produces a readiness report before any real customer is served.
- Manage from Telegram. Daily reports, escalation approvals and wallet
top-ups, all without leaving Telegram.
- One plan, pay per message. No subscriptions, no seat fees, no tiers.
Frequently asked questions
What is HireCX?
An AI-native customer service platform where you hire a team of AI support agents (personas)
in minutes rather than configuring software.
How much does HireCX cost?
One plan, all features, no subscriptions or seat fees. You prepay a wallet and pay only for
the messages your team handles.
How fast can I deploy?
Minutes, using pre-built industry templates — no engineers required.
Can I test the team before going live?
Yes — a trial shift simulates conversations and generates a readiness report first.
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